Frequently Asked Questions
Question
I've been playing for a little while now. Will this package be too basic for me?
Answer
It depends, but the short answer is "Most likely, yes."
If you're comfortable with how to hold your guitar, and you can read tabs no problem, and you know which strings produce which notes in open position, and you can play a bunch of chords instead of just strumming randomly, then you'd probably get more from visiting the "Resources" link at the bottom of the page and poking around there.
As much as my bank manager would love for everyone to pick up a copy of the Absolutely Essential Guitar package (LOL!), I know perfectly well that it's really only suited to absolute beginners. If you're not an absolute beginner, it's going to be too basic for you. Sorry. To be perfectly honest, I think you'd be better off going here.
Question
Say... can't I find everything I need on the internet for free?
Answer
Maybe. It's a case of "Yes and no". I'm not going to lie to you: You can probably find most of the stuff covered in Absolutely Essential Guitar on the internet for free because this package is aimed at complete beginners.
And the problem with the more intermediate and advanced stuff out there for free is that the teaching ability is often pretty dubious. (Hey! What can we expect for free, right?) This package is not about intermediate or advanced stuff. It's about laying the foundations so you don't get ahead of yourself and shoot yourself in the foot.
And besides, the 5 lessons are totally 100% unique. Hand-crafted by yours truly (and I've had 10+ years experience as a teacher!) You won't find these particular lessons anywhere else on the Net (unless some scum-sucker is giving away my work for free).
Also, it's really a matter of what's called "opportunity cost": How much is your time worth to you? If you have plenty of time and not much money, I'd actually prefer to see you spend that money on something else more important; use your time to research all the basics online.
I remember what it's like to be time-rich/money-poor. It doesn't necessarily suck; There are millions and millions of corporate drones who are, for example, mega-rich but never have any time to enjoy their lives and do the stuff of their dreams like learn to play guitar!
On the other hand, if you can afford it [Again, please don't buy it if you're worried about next month's rent!], Absolutely Essential Guitar is relatively inexpensive, extremely good value, covers all you need as a beginner, and you can be downloading it in less than 5 minutes from now. Click here to get started.
Question
Help! I know nothing about guitar at all. Will this be too advanced for me?
Answer
Not at all! This will be perfect for you. We'll start right at the beginning with a quick discussion of the types of guitars and then we'll go through basic stuff like the parts of the guitar, holding your guitar, tuning your guitar, naming the strings, some basic chords, what to expect as you get better...
We'll also get into reading tablature, what "chord" actually means, some basic scales and drills, and strumming patterns.
And don't forget the bonus report with hand exercises that'll make your playing so much easier.
Oh! And the other bonus report showing you the most useful 35 chords you'll find yourself playing over and over again.
Plus, there are 15 chapters in the ebook and an audio version of it so you can listen as many times as you need to.
So, no, it won't be too advanced. It's all "chunked down" into very simple, step-by-step, bite-sized pieces. In fact, I'm worried that the first few chapters of the ebook and the first lesson might be a bit too basic!
But I know many people aren't even sure where to start, and that's why I put this package together in the first place! Which means we've got to start right from the beginning.
Don't worry. If you know nothing, then you've found the right place to start.
Question
I'm worried about the download failing and losing my money!
Answer
You have nothing to fear. Everything is tracked and if there is ever any sort of problem (for whatever reason) you can always just click on the "Contact" link at the bottom of every page for help. This will take you to my HelpDesk and me or one of my team will sort it out for you as promptly as we possibly can. (Remember, though, that I'm based in Australia so if you live in another part of the world, there's likely to be about a 12 or 15 hour time delay before we get to your support ticket. We have to sleep too, y'know! ;-P )
Sometimes things go wrong with technology. Luckily, the overwhelming majority of the time, they don't! Never fear. If some kind of craziness happens, we'll sort it out as fast as possible for you.
Question
What's with the audio version? Can I only listen to it on your site or can I transfer it to my iPod too?
Answer
You will receive the audio version of the ebook in standard MP3-format, which means you can download it and listen to it on any device that plays MP3s (your iPod—or other MP3 player—your computer, etc.)
Question
What happens if I buy the package and it's not what I expected?
Answer
If you're disappointed with your purchase in any way, I really want to know ASAP! The absolute last thing I want is for you to feel that you've been ripped off. That's no way to run a business. If you feel that Absolutely Essential Guitar is not for you and that you haven't received more value in terms of learning to play guitar than you paid for the package, please submit a ticket via the HelpDesk (by using the "Contact" link on this site) within 60 days of purchase and I'll issue you a refund. Simple as that.
Make sure you check out my "60-Day Marching Band Guarantee". I am that confident that these lessons will teach you the fundamentals in a rock-solid way that I'm offering you this rest-easy guarantee.
Click here to read more about my risk-free guarantee.
Question
How can I be sure my credit card details are safe with you?
Answer
Simple: I never see your credit card details. All purchases are processed via the secure credit card payment form at ClickBank or via PayPal, the most trusted internet payment processor on the entire internet.
Believe me, if they weren't reliable and safe, I wouldn't use them for my own business! 
I've bought thousands of dollars worth of stuff through both PayPal and ClickBank over the years and I have never had any problems. So you're safe.
Question
How do I know you're not just going to take my money and not deliver anything?
Answer
That's a fair enough question. But I'm not sure how to answer it. There are certainly all kinds of scumbags and scam artists on the internet so it's right to be cautious. (Actually not just on the internet, but there seem to be more of them on here.) Actually, I've been stung a couple of times myself.
But it would, I think, be a little foolish of me to have a verified account with PayPal and a vendor account with ClickBank and then run off with people's money. They know where I live. They know my business address. They know my bank account details. They know a lot of things about me. If I failed to deliver what people had paid for, I'd be out of business pretty quickly.
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